Healthcare IT Services

Healthcare IT Services Means We Manage Your Technology so You Can Manage Your Patients

Greatchoice Technologies Healthcare IT Services has a history of providing a full-range of IT services to clients in the healthcare industry in Ocala and Central Florida. Our clients range from hospitals, rural medical centers, individual doctor’s offices to multi-location clinics and full-service hospitals.

Greatchoice Technologies Healthcare IT Services provides a full-lifecycle of HIPAA compliant healthcare technology solutions including on-site computer repair, help desk services, server and application support, hosted communication services (email and voice) and HIPAA disaster recovery platforms.

Healthcare IT Service Categories Include:

Professional Services – Greatchoice Technologies Managed Services is known for its comprehensive list of Information Technology consulting capabilities specifically focused on health care providers, including strategic planning, migrations, system integration and HIPAA audit services. Our IT professionals will assess your IT infrastructure, policies, processes and key IT performance indicators and how they support your overall IT strategy. As a managed service provider we understand how to mitigate IT risks while aligning with your budget and goals in a healthcare environment.

HIPPA Compliance Security Services –  Greatchoice Technologies provides a “Security as a Service” model which is very simple and allows an office to budget a fixed operating expense for outsourced security experts, as well as security solutions that would otherwise require hardware and software outlays. Compliance scanning on all workstations and server environments, business grade antivirus software to protect against malware intrusions.

Cloud Computing– Greatchoice Technologies Healthcare IT Service clients have seen a significant reduction in IT related operational and capital expenses. Reacquire your focus on patient care and elevate service levels for your health care staff by outsourcing your Information Technology activities. Greatchoice Technologies provides Public Cloud, Private Cloud, and Hybrid Cloud hosting.

Monitoring and Maintenance– Our proactive monitoring and maintenance tools diagnose the status of all your devices, networks and backup capabilities.  We use our wide selection of IT management tools to notify you and resolve problems.  We also act as a “single source” that can own all of your problems and manage your vendors to a successful resolution of an incident.  Experienced staff using our advanced IT toolsets will get quicker results, lowering your maintenance costs and reducing the impact of network/server outages. As part of HIPAA guidelines, we keep your machines patched with security updates.

Backup and Disaster Recovery  We evaluate your networking and storage alternatives and deliver your healthcare organization a comprehensive Backup and Disaster Recovery plan.  Avoid the vulnerability of single-location storage and receive backup logs validating data is encrypted backed up and problem free.  We will not only consider HIPPA compliant backup solutions but timely recovery solutions.  From simple file recovery to site-level recovery, we outline a list of deployment, cloud storage and operational services working with the vendors you choose or use your/our facilities.

Applications Management  Greatchoice Technologies Healthcare IT Services manages many applications that are critical to daily operations within the healthcare industry. Our secure infrastructure can support a customized environment that won’t disrupt any of your operational systems while developing and testing.

Computer Support This is where it all comes together.  Our Help Desk is staffed by a talented IT team focus on your critical business objectives and not “basic” Help Desk” activities.  Incidents are documented and added to our knowledge base in order to be tracked and used to proactively manage recurring problems.

 

What We Do for Healthcare Providers:

  • Manage and monitor all computers in your office
  • Install and manage servers, workstations and VoIP systems, Clinical and non-clinical support
  • Install and manage firewalls, provide HIPAA Meaningful Use compliant security with audit trails
  • Provide and update virus, malware and spyware protection
  • Install and manage HIPAA compliant email archiving
  • Provide Help Desk services from our Ocala Florida Operations Center
  • Provide secure HIPAA compliant data backup and disaster recovery
  • Provide mobile device management

Technical Support

Offering all types of computer support for business and residential needs in Ocala and Central Florida

update monitoring

All PCs and MACs receive updates. Why not allow us to ensure they are scheduled outside of working hours.

wifi managment

Ensure that your wireless networks have the proper secuirty and your guest network is isolated

proactive service

We respond to service outages faster than other companies

remote management

Using our secured access to your network to remidiate technical issues

predictable expenses

We offer flat rate pricing for customers for all types of computer repairs.

Complete Solutions

Our automated maintenance program allows us to resolve issues quickly and sometimes before you even know they exist. Our platform also includes:

24/7/365 Remote Monitoring

Ensure your Central Florida business runs smoothly with our 24/7 remote monitoring services. We proactively detect and address potential IT issues before they disrupt your operations, providing Ocala and the greater Central Florida area with seamless productivity and peace of mind.

Enterprise Grade Security

Protect your business in Central Florida with enterprise-grade security solutions. Our comprehensive services shield your data from cyber threats, ensuring that businesses in Ocala and surrounding areas remain secure and compliant with industry regulations.

Help Desk Support

For businesses in Ocala and throughout Central Florida, our help desk support provides reliable, expert assistance when you need it. We troubleshoot and resolve issues swiftly, minimizing downtime and keeping your team in Central Florida productive and focused on growth.

Private Cloud Option

Upgrade to enhanced security and data control with our private cloud services in Central Florida. Perfect for businesses in Ocala and beyond, our scalable private cloud solutions offer reliable access and data storage, tailored to meet the unique needs of the region.

Business Phone Solutions

Keep your business in Central Florida connected with our high-quality business phone solutions. Serving Ocala and surrounding areas, our advanced VoIP services provide seamless communication, mobility, and collaboration to enhance your team’s productivity.

PCI Compliance Assistance

Simplify PCI compliance for your Central Florida business with our expert assistance. We help businesses in Ocala and across the region meet strict industry standards, protecting customer payment data and maintaining trust.

Network Hardware Firmware

Ensure your Central Florida business’s network operates efficiently with our firmware updating services. We proactively manage updates for businesses in Ocala and beyond, improving security and network performance while reducing risks.

Hardware Management

Proactive server and workstation support ensure that your systems experience maximum uptime. Greatchoice Technologies creates a network plan for you that meets your goals and budget. It’s perfect for your current needs, but it’s also expandable to accommodate your future growth. We are an authorized re-seller for top hardware and software manufacturers like Citrix, VMware, HP, Cisco and Microsoft, and we use this industry-leading equipment when we build your network.

How Can Managed Services Transform Your Business?

The technology your business depends on is designed to enhance productivity and foster collaboration, but managing it effectively can be time-consuming and costly. As your business expands and evolves, so do its IT needs. This is especially true for industries like legal, healthcare, financial, or professional services, where stringent IT regulations and heightened data security requirements add extra layers of complexity. Keeping up with these demands can divert attention from your core business priorities.

Partnering with a trusted managed service provider (MSP) like Greatchoice Technologies lifts this burden from your team. We help streamline operations, manage and reduce technology costs, boost efficiency, and give your business a competitive advantage.

Unlike standard IT services, Greatchoice Technologies Managed Services are specifically designed to match your business’s unique size and needs. We deploy an array of advanced IT tools and highly experienced network engineers to deliver dependable, scalable, and cost-effective solutions. Our approach yields measurable improvements in productivity and performance. Whether you need support for your existing infrastructure or want to fully outsource your IT services, we’re here to offer you a more effective way to manage your technology.