Technical Support for Ocala and Florida

Complete Technical Support & Managed IT Services for your business

Fully scalable. Entirely adaptable. A fresh take on IT services unlike any you’ve experienced.

Technical Support & Managed Services

Technical Support

Offering all types of computer support for business and residential needs in Ocala and Central Florida

update monitoring

All PCs and MACs receive updates. Why not allow us to ensure they are scheduled outside of working hours.

wifi managment

Ensure that your wireless networks have the proper secuirty and your guest network is isolated

proactive service

We respond to service outages faster than other companies

remote management

Using our secured access to your network to remidiate technical issues

predictable expenses

We offer flat rate pricing for customers for all types of computer repairs.

Complete Solutions

Our automated maintenance program allows us to resolve issues quickly and sometimes before you even know they exist. Our platform also includes:

24/7/365 Remote Monitoring

Ensure your Central Florida business runs smoothly with our 24/7 remote monitoring services. We proactively detect and address potential IT issues before they disrupt your operations, providing Ocala and the greater Central Florida area with seamless productivity and peace of mind.

Enterprise Grade Security

Protect your business in Central Florida with enterprise-grade security solutions. Our comprehensive services shield your data from cyber threats, ensuring that businesses in Ocala and surrounding areas remain secure and compliant with industry regulations.

Help Desk Support

For businesses in Ocala and throughout Central Florida, our help desk support provides reliable, expert assistance when you need it. We troubleshoot and resolve issues swiftly, minimizing downtime and keeping your team in Central Florida productive and focused on growth.

Private Cloud Option

Upgrade to enhanced security and data control with our private cloud services in Central Florida. Perfect for businesses in Ocala and beyond, our scalable private cloud solutions offer reliable access and data storage, tailored to meet the unique needs of the region.

Business Phone Solutions

Keep your business in Central Florida connected with our high-quality business phone solutions. Serving Ocala and surrounding areas, our advanced VoIP services provide seamless communication, mobility, and collaboration to enhance your team’s productivity.

PCI Compliance Assistance

Simplify PCI compliance for your Central Florida business with our expert assistance. We help businesses in Ocala and across the region meet strict industry standards, protecting customer payment data and maintaining trust.

Network Hardware Firmware

Ensure your Central Florida business’s network operates efficiently with our firmware updating services. We proactively manage updates for businesses in Ocala and beyond, improving security and network performance while reducing risks.

Hardware Management

Proactive server and workstation support ensure that your systems experience maximum uptime. Greatchoice Technologies creates a network plan for you that meets your goals and budget. It’s perfect for your current needs, but it’s also expandable to accommodate your future growth. We are an authorized re-seller for top hardware and software manufacturers like Citrix, VMware, HP, Cisco and Microsoft, and we use this industry-leading equipment when we build your network.

How Can Managed Services Transform Your Business?

The technology your business depends on is designed to enhance productivity and foster collaboration, but managing it effectively can be time-consuming and costly. As your business expands and evolves, so do its IT needs. This is especially true for industries like legal, healthcare, financial, or professional services, where stringent IT regulations and heightened data security requirements add extra layers of complexity. Keeping up with these demands can divert attention from your core business priorities.

Partnering with a trusted managed service provider (MSP) like Greatchoice Technologies lifts this burden from your team. We help streamline operations, manage and reduce technology costs, boost efficiency, and give your business a competitive advantage.

Unlike standard IT services, Greatchoice Technologies Managed Services are specifically designed to match your business’s unique size and needs. We deploy an array of advanced IT tools and highly experienced network engineers to deliver dependable, scalable, and cost-effective solutions. Our approach yields measurable improvements in productivity and performance. Whether you need support for your existing infrastructure or want to fully outsource your IT services, we’re here to offer you a more effective way to manage your technology.