Computer Repair in Ocala FL
Greatchoice Computer Service Computer Repair in Ocala FL:
Remote Support Service
Greatchoice Computer Service provides businesses in Ocala FL and surrounding areas with their own virtual IT team available 24/7. Our Rapid Response Team (RRT) will be there to assist with all your issues. Greatchoice Computer Service holds our Rapid Response Team to a 4 hour SLA. This means that you will get a response to your issue within 4 hours, no matter what time of day it is. We utilize cutting edge technologies to provide you with solutions when you need it most. Our team consists of highly-trained techs with years of experience in service support.
There are two ways our RRT can be notified:
- Our 24/7 Monitoring service will alert our RRT that there is an issue
- You have access to the RRT by calling our customer hotline or opening an issue ticket
Our RRT will assess the issue and if possible, the solution will be administered remotely to optimize uptime and minimize inconvenience to your organization. If the computer repair requires us to be on-site, we will work with you to determine a convenient time for you.
Greatchoice Computer Service provides a monitoring service that allows our Rapid Response Team to monitor your systems and receive alerts that indicate if there is trouble with your businesses servers, routers, switches, firewalls, and applications. If a problem is detected, technicians will assess the issue and determine if a remote or on-site solution is necessary.
Proactive server and workstation support ensure that your systems experience maximum uptime. Greatchoice Computer Service creates a network plan for you that meets your goals and budget. It’s perfect for your current needs, but it’s also expandable to accommodate your future growth. We are an authorized re-seller for top hardware and software manufacturers like Citrix, VMware, HP, Cisco and Microsoft, and we use this industry-leading equipment when we build your network.
As IT experts, Greatchoice Computer Service recognizes that it is critical to update applications, apply security patches, and new malware definitions as soon as possible to protect your organization’s IT systems. We are able to apply most updates remotely, 24/7, at a time that is most convenient for you.
Greatchoice Computer Service can provide your business with Office Relocation and Office Cabling services. We will partner with you to provide you flexible solutions that will allow you to take on future technologies. Whether you stay in Ocala or move to another Florida county, we can assist with all your moving needs.
On-Site Repair Service
If your business in Ocala FL requires on-site support, whether it’s to fix an issue or a re-occurring IT need, Greatchoice Computer Service will provide experienced IT Consultants to fulfill your need.
Often times, businesses require regular onsite support to manage small issues, support users and maintain the infrastructure. The expense of a full-time IT employee may not be justified or make sense. We can provide your business with a dedicated IT Consultant as often as you need. We will work with you to determine when and how often. With our on-site service, you will get on-premises expertise from an IT professional who knows your business, your network and your employees…and you don’t have to worry about the hassles and expense of hiring your own IT staff.
Every second that your network is down, you lose potential opportunities, revenue and confidence. That’s why disaster recovery, or business continuity, is critically important to any business. For every $1 that large enterprises spend on IT infrastructure, they’ll spend $8 protecting it. That doesn’t mean you need to spend that much, but it does illustrate the importance of protecting your IT infrastructure and the consequences of not protecting it. We will protect your company from catastrophe and develop a plan to get you back up and running if your computers do go down.
Do the math and think about whether or not your business could even survive a prolonged shutdown.
Comprehensive Computer & Network Security Service
Greatchoice Computer Service offers a comprehensive computer and network security service:
- Data Retrieval
We back-up your files offsite continuously or at certain periods depending on your enviorment needs. This will guarantee the latest version of the file should any failure occurs that affects your files. With Greatchoice Computer Service, recovery time can be a matter of minutes, not days or weeks.
- Spyware Protection
Prevent intruders from accessing your computers by securing vulnerable entry points.
- Internet Security
Cutting down on vulnerabilities on the Internet severely reduces the likelihood of obtaining a virus or being intruded on. Blocking certain malicious websites will immediately reduce the risk of downtime.
Provides you with a stable and predictable environment and will allow your business to increase productivity.
We ensure you are able exchange data over a secure and confidential network
Provides you with the ability to audit users and assign accountability for irresponsible actions
Greatchoice Computer Service will focus on protecting you so you can focus on your business.
Simply put, Greatchoice Computer Service’s proactive approach to computer support allows us to troubleshoot and prevent problems before they happen. Some potential problems are fairly obvious, but most would never even cross your mind such as the amount of available disk space your servers or computers have; temperature of your computer equipment; various software updates that need to be maintained; and the list goes on.
IT Support from Greatchoice Computer Service provides you with more reliable performance and more predictable expenses. That means you get more value from the technology you’ve already invested in, while actually reducing the total costs of IT problems and the resulting downtime.
Companies all have different requirements when it comes to their IT and computers. Some may just use their IT for administrative tasks and just want a reliable system that is simple to update. Other organizations my run several hundred machines and use them for all their communications, scheduling and appointments. But whatever your needs,Greatchoice Computer Service can tailor you a perfect solution. To make things easier for you, we offer two separate plans depending on what your company does and what levels of IT management you require.
Let us answer any questions you have about our managed IT services. We’ll show you the simplest and most affordable way to keep your IT network in top form.
Isn’t it time you put your IT in the right hands?
Greatchoice Computer Service